WHAT A WAY TO START A PHONE CONVERSATION...
You don't know me but, we talked about a month ago in your office when I was complaining about the service that I did not receive from another agent in your office. Remember they stood me up and I am a very busy person and you seemed to be such a nice person. Oh, by the way, I thought that real estate agents were always in the office working. When can I sit down and talk to you about my needs?
Me, Yes ma'am I do remember you and thank you for remembering me and calling back. Could you tell me just a bit about what it is that you are looking for? I will go to work looking for the properties that will meet your needs so when we get together we will be able to review what I have found.
Buyer, yes I will be glad to tell you just a bit about what I need. She goes on to list just a very few of the items including price that she would like to have.
Me, I have time tomorrow to meet with you
Buyer, Oh no, that won't work but, I am available to meet day after tomorrow.
Me, That's good I have time then to meet with you then. And we set the appointment. Now I am in the office for sure.
So all of you know what is coming next, that's right the buyer doesn't show up and no phone call to cancel.
Mr. & Mrs. Buyer, I really appreciate the opportunity to work with you and always look forward for that opportunity. But, not all real estate agents are ALWAYS in the office. Even though the National Association of REALTORS® would have you think that we are.
First of all we do not get paid a salary that would afford us the opportunity to sit in the office and field phone calls as they come in. We are commissioned sales people and are paid only when we have a closing. That means that we have to MAKE the phone ring. This is done by doing things that would have us outside of the office.
Second, We could be out with a client that would like to see homes like you will once we determine what it is that you need and want.
Third, We could be out listing a property or doing a listing presentation. This is something that cannot be done in the office. We need to see the property and help the seller determine the value of their home. Remember that a home that is priced correctly will sell much faster than those that are overpriced.
Fourth, We could be with our buyer or seller at the closing of their home.
Or we could be out face to face with potential buyers and sellers to see where we could help them achieve their next level in homeownership.
So as you can see there are times that we will not be in the office but that does not mean that we don't want to meet you when you come into our place of business looking for someone to help you buy or sell.
Give me a call anytime, 314-954-6775, to schedule a time for us to sit down to talk about your needs and I will make sure that I am in the office or I can meet you at your home if you are thinking about selling.
Please remember to call me if you will be unable to make our scheduled appointment, I understand that things come up and you may have to cancel and I will do the same for you. Let's not leave each other wondering. I promise I will be considerate of your time.
Don Rogers is a licensed REALTOR® in Missouri. I specialize in St. Charles County Missouri and have called O Fallon MO my home since 1993. If you are looking to buy or sell or you are relocating to the area and would like information about the St Charles County MO area do not hesitate to give me a call at 314-954-6775 or if you would prefer to send me an email.